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DIY monitoring is only $10 less than the professional plan. This isn’t exceptional when it comes to DIY home security, however, since many have cellular connections. These connections work similarly to your cell phone plan and are more secure than traditional Wi Fi or landline connections. But it’s important to note that even if you’re doing the monitoring yourself, you’ll still be charged to keep your system up and running. If you don’t buy the equipment outright, Vivint requires either a four or five year contract — a long time to commit, especially given that you only have three days from the date of install to cancel. Afterwards, you’ll have to pay out the remainder of your contract. If you may be moving in the near future, it’ll cost you $99 to take the system with you. You could alternatively renew your contract, but then you’d be locked in for even longer. Vivint will waive any cancellation fees for extenuating circumstances like death, military circumstances, bankruptcy, or a move to assisted living. Still, it’s best to be intentional if you decide on Vivint. ADT doesn’t have the strongest customer service reputation among the companies we considered, racking up more than 3,000 complaints on its Better Business Bureau page.
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If you have an Amazon Echo device and an Echo Spot, Echo Show, or Fire TV, you can also ask Alexa to show a live feed from the XT2.
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Electronic locks are useful in that they can be controlled only by those who know their combinations.